Cookie Policy

Cookies are small text files placed on your device when you visit a website. They store information that helps a site remember you, improve how pages load, and personalize your experience. At Golden Ace Casino, we use cookies to keep the site running smoothly, protect user accounts, measure performance, and deliver relevant promotions and content.

This policy explains the types of cookies we use, how they help your visit, how third parties may place cookies, and how you can manage cookie settings. The effective date for this policy is June 17, 2026.

How Golden Ace Casino uses cookies to improve your visit

Cookies let us do things that matter to players, without guessing or repeating steps every time you visit. Typical uses include:

• Keeping you logged in during a session, and remembering secure preferences so you don’t have to re-enter them every page.
• Protecting accounts and transactions by detecting suspicious activity and supporting security checks.
• Measuring site performance to make pages load faster, fix errors, and optimize routing for mobile and desktop.
• Collecting anonymous analytics about which games and pages are popular so we can improve game selection, promotions, and user flows.
• Personalizing content and offers based on your settings and past interactions, while respecting your privacy and consent choices.

None of our cookies are used to promise winning outcomes, and cookie data does not change game odds.

Types of cookies you may encounter

We use several cookie categories so you can understand what each one does. Below are clear descriptions and common effects.

• Essential cookies - Required for core site functions, such as secure login, session management, and account settings. Disabling these may prevent parts of the site from working.
• Functional cookies - Remember choices you make, like language, display preferences, or region settings, to give a smoother experience between visits.
• Performance cookies - Collect anonymous data about how the site performs, which pages load slowly, and which features are used most. This helps us improve speed and reliability.
• Marketing cookies - Help us deliver relevant promotions, measure marketing campaign effectiveness, and limit repeated ads. These may be placed by third-party advertising partners.

Cookies can also be described by lifespan:

• Session cookies - Temporary cookies deleted when you close your browser.
• Persistent cookies - Remain for a set period so preferences or consent choices persist between visits.

Third-party cookies and partners

Some cookies are set by third parties because we integrate outside services to operate the site. Examples include analytics providers, payment gateways, game studios, and security vendors. These third parties may use cookies to:

• Analyze traffic and user behavior.
• Provide payment and fraud-prevention services.
• Load and optimize game content from partner servers.

Third-party cookies are governed by the partners’ own policies. We recommend reviewing those policies when you want full details about how partners use data. Our partner integrations include game providers and payment processors that support gameplay and transactions on the site.

Managing cookie consent and settings

You have choices about cookies. When you first visit, a cookie banner will let you accept necessary cookies and choose whether to allow optional categories. You can change that choice at any time.

Ways to manage cookies:

• Use the cookie banner preference center on our site to update which categories are allowed.
• Adjust browser settings to block or delete cookies. Most browsers provide clear controls under privacy or site settings. Clearing cookies or blocking certain categories can affect functionality.
• Use privacy tools offered by analytics or advertising providers to opt out of targeted advertising. These tools are external to our site.

If you disable functional or marketing cookies, features such as remembered preferences, tailored offers, or single-click deposits may not work as expected. Essential cookies cannot be disabled from our site without affecting core functionality.

How cookie preferences affect site features

Changing cookie settings can impact how features work. For example:

• Blocking essential cookies may prevent secure login, bank details from saving, or deposits from proceeding.
• Disabling functional cookies means language or layout choices will not be saved between visits.
• Preventing performance cookies limits our ability to diagnose issues, which can slow fixes for errors or outages.
• Turning off marketing cookies may reduce the relevance of promotional offers, and could cause some advertising to appear more frequently.

We recommend keeping essential and functional cookies enabled for the best experience while managing marketing cookies according to your comfort level.

Consent, retention, and data handling

We rely on user consent for non-essential cookies. You can grant, withdraw, or modify consent at any time via the cookie preference center. Cookie data retention periods vary by cookie type and provider. We retain cookie data only as long as needed for the function it serves, unless a partner requires a longer period for legal or security reasons.

Cookie data that links to personal information is handled in accordance with our Privacy Policy and applicable law. We do not sell personal data in exchange for access to our services. For details about how we collect, store, and process personal data, consult our Privacy Policy available from our homepage.

You can find our full Terms and Conditions and Privacy Policy on our homepage.

Policy updates and how we notify changes

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. When we make material changes, we will post the revised policy on this page with a new effective date. If a change requires fresh consent, we will request it when you next visit the site.

Questions, concerns, or privacy requests

If you have questions about cookies, or you want to exercise privacy rights, contact our support team:

• Email - customersupport@golden-ace-casino.com
• Phone - United Kingdom +44 20 3887 2123

Please include relevant account details and a clear description of your request so we can respond promptly.

We aim to make cookie choices straightforward and transparent. If a setting prevents a feature from working, our support team will help you understand the trade-offs and find a solution that meets your needs.